Privacy policy
Privacy Policy
Last updated: July 2026
NORVETHA operates this store and website, including related information, content, features, tools, products, and services, to provide customers with an online shopping experience. NORVETHA is powered by Shopify, which enables us to provide the store and related services.
This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase from norvetha.com, or when you otherwise communicate with us.
Personal Information We Collect
Depending on how you interact with the store, we may collect contact details, billing and shipping details, order information, payment-related information, account information, customer support messages, device information, usage information, and marketing preferences.
How We Use Personal Information
We use personal information to operate the store, process payments, fulfill orders, arrange shipping, provide customer support, manage returns, prevent fraud, improve our services, comply with legal obligations, and send marketing communications where permitted by law.
How We Share Personal Information
We may share personal information with Shopify, payment processors, shipping providers, fulfillment partners, analytics providers, marketing partners, service providers, and legal or regulatory authorities where required or permitted by law.
Shopify
Our store is hosted by Shopify. Shopify may collect and process personal information as described in its consumer privacy policy. You can learn more at Shopify Consumer Privacy Policy and manage certain privacy choices through the Shopify Privacy Portal.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, analyze store performance, and support marketing where permitted by law.
International Transfers
Your personal information may be transferred, stored, or processed outside the country where you live, including by Shopify and other service providers that support our store.
Your Rights
Depending on where you live, you may have rights to access, correct, delete, or request a copy of your personal information, and to manage certain marketing or privacy choices. These rights may be subject to legal limits.
Security and Retention
We use reasonable measures to protect personal information, but no method of transmission or storage is completely secure. We retain personal information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Contact
If you have questions about this Privacy Policy or would like to exercise available privacy rights, please contact us at contact@norvetha.com.
Business address: Room 201, Area A, 2388 Hutai Road, Shanghai 200436, China
Phone support is not available at this time. Customer support is available by email.