Terms of service

Terms of Service

Last updated: July 2026

These Terms of Service apply to your use of norvetha.com and your purchase of products from NORVETHA. By using our website or placing an order, you agree to these Terms.

Business Information

Trade name: NORVETHA
Customer support: contact@norvetha.com
Business address: Room 201, Area A, 2388 Hutai Road, Shanghai 200436, China

Phone support is not available at this time. Customer support is available by email.

Online Store

NORVETHA is powered by Shopify. Shopify provides the platform that enables us to sell products and services to you, but purchases made through the store are made directly with NORVETHA.

Products and Orders

We aim to display product details, prices, images, availability, shipping information, and policy information accurately. We may correct errors, update information, refuse an order, or cancel an order where permitted by law.

Product availability may change without notice. Prices are shown at checkout before you complete your purchase.

Payments

You agree to provide current, complete, and accurate purchase and payment information. Payments are processed through Shopify-supported payment providers and other payment services available at checkout.

Shipping and Delivery

Shipping options, costs, and estimated delivery times are shown at checkout where available. Delivery estimates are not guarantees. Delays may occur due to carriers, customs, weather, holidays, or events outside our control.

Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Privacy

Our collection and use of personal information is described in our Privacy Policy.

Jewelry and Stone Information

Many pieces feature natural gemstones, pearls, cubic zirconia, plated metals, or other jewelry materials as described on each product page. Gemstone meanings are symbolic and informational only and do not promise medical, psychological, spiritual, therapeutic, or guaranteed effects.

Intellectual Property

Website content, including text, images, graphics, logos, branding elements, and product descriptions, is owned by NORVETHA or used with permission. You may not reproduce or commercially use website content without prior written permission.

Third-Party Links

Our website may include links to third-party websites. NORVETHA is not responsible for the content, policies, or practices of third-party websites.

Limitation of Liability

To the fullest extent permitted by law, NORVETHA is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products purchased through the store.

Governing Law

These Terms of Service and any separate agreements whereby we provide services shall be governed by and interpreted in accordance with the laws of China.

Changes to These Terms

We may update these Terms from time to time by posting the revised version on this website. Your continued use of the website after changes are posted means you accept the updated Terms.