Shipping policy

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Shipping & Delivery

Welcome to NORVETHA. We believe that your meaningful pieces deserve a safe and transparent journey to your doorstep. We partner with reliable global carriers to ensure your natural gemstone jewelry arrives securely.

Below you will find our shipping rates, estimated delivery times, and processing details.

Order Processing Time

Every NORVETHA piece is carefully prepared and inspected before it leaves our hands.

  • Please allow 1 to 3 business days (excluding weekends and holidays) for your order to be processed.
  • Once your package is dispatched, you will receive a Shipping Confirmation email containing your unique tracking number, allowing you to follow its journey.

Shipping Rates & Delivery Times

We are pleased to offer a flat shipping rate worldwide. Enjoy Free Standard Shipping on all orders totaling $59 or more.

Destination Order Value Estimated Delivery Shipping Fee
North America (US, Canada) Over $59 6 - 12 business days Free
North America (US, Canada) Under $59 6 - 12 business days $6.95
Europe (UK, EU Countries) Over $59 6 - 14 business days Free
Europe (UK, EU Countries) Under $59 6 - 14 business days $6.95
Oceania (Australia, New Zealand) Over $59 5 - 15 business days Free
Oceania (Australia, New Zealand) Under $59 5 - 15 business days $6.95
Asia (Japan, SEA, Hong Kong) Over $59 4 - 12 business days Free
Asia (Japan, SEA, Hong Kong) Under $59 4 - 12 business days $6.95
Middle East & Others Over $59 6 - 12 business days Free
Middle East & Others Under $59 6 - 12 business days $6.95

Frequently Asked Questions

How can I track my order?

Once your order ships, we will send you an email with your tracking information. You can use this tracking number on our tracking page or the carrier's official website to check the real-time status of your package.

What about customs duties and taxes?

Depending on your country's local customs regulations, international orders may be subject to import duties and taxes once the shipment reaches your country. NORVETHA is not responsible for these charges, and they are the sole responsibility of the customer.

What if my package is delayed or lost?

While we strive for timely deliveries, occasional delays due to weather, customs, or carrier logistics may occur. If your tracking has not updated for an unusually long period, please reach out to our support team, and we will gladly assist you in locating your package.